Help Centre

Buying credits & payment help

Everything about credit packs, paying by UPI QR, where your credits are after you pay, and what to do if something goes wrong. Still stuck? Contact support below — we reply on WhatsApp.

Need a hand with a payment?

+91 9654183233

Send us your order reference and a screenshot of your payment and we'll sort it out.

Contact on WhatsApp See credit packs

How it works

Four steps, start to finish. Nothing is charged automatically.

1. Pick a credit pack

Credits are one-time purchases — there is no subscription and they don't expire. Choose a pack on the pricing page and you'll be taken to the payment page for that pack.

2. Pay by UPI QR

Open any UPI app — PhonePe, Google Pay, Paytm, or your bank's app — scan the QR code shown on the payment page, and pay the exact amount displayed.

3. Send the screenshot

Take a screenshot of the successful-payment screen, click Complete Payment on the payment page, and send that screenshot to our support number on WhatsApp. Include your order reference so it can be matched quickly.

4. Credits added after verification

An administrator checks the payment manually. Your payment will be verified, and your credits will be added to your account once the payment is confirmed — normally within 24 hours. No credits are added until your payment is verified.

Common questions

Tap a question to read the answer.

That's expected for a first purchase. Paying does not add credits automatically: your payment has to be verified by an administrator first. New accounts start at 0 credits, and credits appear only after your payment is confirmed. If it has been more than 24 hours since you sent us the screenshot, message support with your order reference.
Every purchase gets a reference like ORD-1A2B3C4D. It is shown on the payment page next to "Order reference", it is repeated in the confirmation popup when you click Complete Payment, and it is listed under "Your recent orders" on that same page. Quoting it lets us find your payment in seconds.
Reload the page first. If the QR still doesn't appear, the image may not be available — in that case please contact support on WhatsApp and we'll collect the payment directly and create the order for you. Never pay to any number or QR that wasn't given to you by us on this site or by our support number.
Contact support straight away with the amount you actually paid and your order reference. We check every payment by hand, so a mismatch usually just needs a short conversation — but keep the screenshot, since it's the proof we verify against.
If a payment was made but the order cannot be fulfilled, message support with the order reference and screenshot and we'll take it from there. Payments that were never verified never add credits, so nothing needs to be reversed — just contact us and we will help you sort out the payment itself.
Verification is done manually and normally completes within 24 hours of you sending the screenshot. Once added, credits stay on your account — there is no monthly reset and they don't expire. You can see your balance at the bottom of the dashboard.
No. Log in with your existing username or email address and buy from the pricing page. Credits are added to whichever account the order was created under, so make sure you're logged in as yourself before paying.
Yes — we match payments using the order reference, not the sender's number. Just make sure the reference is included in the message so the right order gets credited.
Message the support number above and describe what you were doing, what you expected, and what happened instead. If it involves a generation request, mentioning roughly when it happened helps us find it in the logs.

Credit packs at a glance

Prices and credit amounts are fixed — no hidden fees and no auto-renewal.

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